Patient and Family Advisory Council
What is the Patient and Family Advisory Council (PFAC)?
PFAC is a diverse group of patients, family members and caregivers who have received or witnessed care at our cancer centres. PFAC advises the Cancer Agency’s staff, leaders, and Board members on improvements that can be made regarding health care from the patient and family perspective.
What does PFAC do?
PFAC serves as the patient voice and provides an opportunity for patients and family members to help the Cancer Agency improve the overall cancer experience. The Council members are committed to improving the cancer experience by:
– Encouraging a greater understanding of the health care experience through the eyes of the patient and family.
– Providing advice, information and recommendations to Cancer Agency staff that will support planning, policies and procedures.
– Improving patient safety, integration and navigation of health care systems.
– Promoting effective and ongoing communication between patients, families and staff.
– Enhancing relationships between Cancer Agency staff and our clients, patients, family members and the community.
– Supporting patients and family members to be full partners in their cancer treatment and care.
Should I contact PFAC if I have a concern regarding the care I received?
PFAC members can listen to your concerns; however, we suggest that you first speak with a member of your health care team who can best help. If you are unable to resolve your concern, you can contact the Cancer Agency’s Quality of Care Coordinator (QCC) at 1-866-577-6489 or email qcc@saskcancer.ca.
How can I get involved?
If you are interested in learning more about or participating on PFAC, please click here or contact:
Saskatchewan Cancer Agency
Patient and Family Advisory Council
Phone: 639-625-2001
email: pfac@saskcancer.ca