St. Thomas

St. Thomas Elgin General Hospital, Patient & Family Advisory Program

Patient and Family Advisors listen, engage and work directly with health care providers to improve unit specific services. They are encouraged to share their experiences in an effort to improve the delivery of services at STEGH.

What We Need

  • Participation where the patient’s voice informs improvements
  • Short-term commitments to unit specific projects
  • Commitment varies based on the activities and the needs of the project

What You Will Do

  • Participate in improvement activities in person, by telephone, or email. Feedback from patients is used to “co-design” improvements
  • Provide respectful, insightful suggestions in a safe environment
  • Assist with the development of new practices that are patient and family focused
  • Maintain privacy and confidentiality of patient and organizationally sensitive information

For more information, visit their website here.