Kitchener

Waterloo Regional Health Network (WRHN, pronounced wren) – Patient and Family Advisory Council

The Waterloo Regional Health Network (WRHN) are celebrating the formal merger of Grand River Hospital and St. Mary’s General Hospital, into a single, integrated Hospital Network.

The purpose of the Patient and Family Advisory Council (PFAC) at Waterloo Regional Health Network is to improve the patient and family experience by advising our leadership team on matters that impact patient-centred care.

Patient and Family Advisors must have experience as a patient or family member of a patient at Waterloo Regional Health Network within the past three years.

They are looking for people who:

  • Have a passion for enhancing the health care experience for other patients and families
  • Are comfortable speaking in a group and interacting with others
  • Are good listeners
  • Collaborative
  • Open to seeing beyond their own personal experiences

The term for PFAC members is two years, renewable for a maximum of 2 terms (4 years).

The Council will meet six times annually: September, November, January, March, May and June. Members are required to attend at least five meetings per year in order to hold their term.

For further information click here.

Contact
Patient Experience Office
519-749-6578 ext. 6867
patientrelations@smgh.ca