Here are some things to keep in mind:
You should receive your confirmation email within the next half hour.
Please check your spam and junk folders if you don’t see it in your inbox. If you still don’t see it, please email us at email@example.com so we can resend it to you.
Make sure your computer is ready to run the webinar.
You can perform a GoTo Webinar systems check by clicking here. You’ll also want to ensure that you have speakers or headphones available, if attending online. If you are dialing in with your phone, ensure you are using a local dial-in number provided in your GoTo Webinar confirmation. Otherwise, long-distance charges may apply.
Use the link in your email confirmation to join the session online at the specified time.
Your confirmation email, and subsequent reminder emails, contain a unique link that allows you to join the webinar, once it starts. You may see a “waiting for organizer” screen if you sign on early, in which case, just stay put, as the webinar will automatically begin shortly.
Ensure you have allowed pop-ups on your browser.
GoToWebinar launches in a new pop-up window. If you are still having difficulty joining the webinar, try clicking here and then entering the webinar ID number.
The webinar will be recorded and emailed to you the day following the live webinar.
We send this recording to everyone who registers, regardless of attendance. If for any reason you can’t make the scheduled webinar, just do not cancel your registration and watch for the email with the full recording the following day. If you do not see that email, please send us a message at firstname.lastname@example.org. Sometimes these emails can get caught in spam filters.
Don’t forget the survey!
After the live webinar ends, you’ll receive a very short survey in your email that asks you for your feedback regarding the webinar. Your feedback is important to us, as it helps shape our webinar plans for the coming months. We appreciate you taking the time to fill it out for each webinar you attend!