Kingston General Hospital: Patient and Family Advisory Council

The Patient and Family Advisory Council is composed of twelve former patients or family members of patients who have received care, plus four staff and a physician. Patient Experience Advisors are members of key service-based and corporate committees, including the Planning and Performance Committee, the Patient Flow Taskforce and the Patient Quality and Safety Steering Committee.

There are many active positions and short term committees across the organization where Patient Experience Advisors are partnering with staff to improve the patient experience.

Patients or family members who received care at Kingston General Hospital in the last five years are eligible.

Special qualifications are not needed to be an advisor. All training needed is provided.

Patient experience advisors help by sharing their story, participating in committee work, reviewing or helping create educational materials or work on short-term projects.

The lead for patient and family centred care can be reached at (613) 549-6666 extension 4424 or email .

For more information, click here.